Updated July 10, 2020
We're excited to announce that our office hours have resumed and are as listed:
Tuesday-Saturday: 10 a.m. - 5 p.m.
All tours must be by appointment only. Virtual tours are available and clients can explore our website for photos of our ballrooms, private rooms and catering.
As part of our commitment to the health and well-being of our staff, guests and the community, it is our intention to keep you informed of our updated guidelines we have implemented to ensure your safety.
Booking Your Event
Q: Is The Phoenix open for events?
A: Yes! We are excited to host events again, and we are continuing to implement safety precautions consistent with the most up-to-date guidelines from Ohio Governor, Mike DeWine. We also have pledged to the Ohio Dine Safe Order and the Ohio Restaurant Associations Dine In Promise.
Q: Can I tour The Phoenix?
A: Yes. Tours are available Tuesday-Saturday and must be made by appointment only. Virtual tours are also available, and clients can explore our website to view photos of our ballrooms, private rooms, and catering.
Q: How do I reserve a space?
A: If you are ready to move forward with your event, we will send you a contract to sign and a link to submit your deposit.
Q: Including social distancing, what are the new ballroom capacities?
A: The Archway Ballroom can seat 170 guests with a dance floor. The Grand Ballroom can seat 200 - 240 guests.
Q: Including social distancing, what are the new private room capacities?
A: The Presidents Room: up to 50 - 65 guests, Tea Room: up to 30 - 45 guests,
Maisonette Room: up to 20 - 25 guests, Chefs Room: up to 30 - 40 guests,
Cincinnati Room: up to 60 - 75 guests.
Q: Can I have a dance floor at my event?
A: Yes, you can dance. Food and drink are not permitted on the dance floor. Signage and 6 ft. markings will be present on the floor to help guests practice safe social distancing.
Q: What type of food packages are you offering at this time?
A: Work one-on-one with our culinary team to personally craft your event menu. Plated dinner options are only available and all hors d’oeuvres will need to be pre-plated or served by The Phoenix for guests to safely enjoy.
Q: Does the Phoenix offer smaller, intimate wedding spaces?
A: The Phoenix offers many spaces to accommodate groups of all sizes and can customize for any event. Special package pricing for groups of 75 or less is also available.
New Event and Safety Guidelines
Q: What are the steps that guests can take to help ensure a safe experience?
A:
Q: What are the steps that The Phoenix is taking to ensure a safe experience?
A:
Q: What are the new protocols for events?
A: We have adopted the following event guidelines to ensure your safety:
If you have any questions about our safety protocols, booking an event, or setting up a tour, please do not hesitate to reach out to us with any question by calling (513) 721-8901.