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1. What are your office hours?
2. How do I schedule a tour to view the ballrooms?
3. How far in advance do I need to book my wedding?
4. How many guests does each room hold?
5. What size are the Tables?
6. Does The Phoenix provide linens?
7. If I booked a Ballroom, how long do I have the room?
8. What if I want to Rent Linens?
9. Do I need to Rent China?
10. What if I want to Rent Chair Covers?
11. Do I need to provide Centerpieces?
12. Do I need to place my own party favors and place cards, etc.?
13. What time can my Florist, Cake Bakery, or other vendors get in to the room to deliver or set-up?
14. Can you recommend vendors that have worked at The Phoenix?
15. May I have photos taken on the Staircase?
16. Will there be other functions in the building besides my wedding?
17. Is the Phoenix handicap accessible?
18. Where do my guests park?
19. What does parking cost?
20. What is required to book a date at The Phoenix?
21. What is your policy for holding space?
22. How do I request to hold space?
23. What is a Food & Beverage Minimum?
24. What if I am not meeting my Food & Beverage Minimum with my chosen menu?
25. What may I add to make sure I meet my Food and Beverage minimum?
26. What is the next step after booking the Ballroom?
1. What are your office hours?
The Phoenix Sales Office is open Monday through Friday from 9:00am-5:00pm
2. How do I schedule a tour to view the ballrooms?
Please call and schedule a tour with one of our Event Coordinators. Remember there could be an event taking place in one of the ballrooms, so it is important to schedule a tour.
3. How far in advance do I need to book my wedding?
Dates of availability vary according to popularity of the season. We suggest one year prior to your date. Please understand that availability changes daily.
4. How many guests does each room hold?
The Grand Ballroom with a 24 x 36 dance floor will accommodate up to 312 guests.
The Grand Ballroom with a 24 x 27 dance floor will accommodate up to 360 guests.
(Tables of 12 without a Head Table)
The Grand Ballroom will accommodate up to 450 guests “reception style” without formal seating.
The Archway Ballroom with a 15 x 21 dance floor will accommodate up to 190 guests.
The Archway Ballroom with a 21 x 21 dance floor will accommodate up to 170 guests.
(Tables of 10 without a Head Table)
The Archway Ballroom will accommodate up to 250 guests “reception style” without formal seating.
5. What size are the Tables?
Tables used in the Archway Ballroom are 5ft diameter round tables, and will accommodate 8-10 guests comfortably.
Tables used in the Grand Ballroom are 51⁄2 ft. x 6 ft. oval tables, and will accommodate 10-12 guests comfortably.
6. Does The Phoenix provide linens?
White Linens and Napkins are provided for each function at no charge.
7. If I booked a Ballroom, how long do I have the room?
The room is available to you 2 hours prior to your guest arrival time. Bars must close no later than 1:00am.
8. What if I want to Rent Linens?
If you wish to order linens for guest seating, a 120 inch round is required for 5ft round tables and a 132 inch round is required for the oval tables. We are able to make recommendations of companies to contact for linen rental. The Phoenix will place your rented linens and napkins at no additional charge.
9. What if I want to Rent Chair Covers?
If you wish to order chair covers, please make arrangements to have the covers placed on the chairs by the rental company or the Phoenix can place them for $1.00 on per chair and $1.00 off per chair. The Phoenix can make recommendations of companies to contact for chair cover rental.
10. Do I need to Rent China?
The Phoenix provides China and Glassware for dinner service and bars at no additional charge for on-site events.
11. Do I need to provide Centerpieces?
The Phoenix may provide rental of 10 or 12 inch Round or Square Mirrors @$2.00 each and Glass Votive cup with candle at $1.00 per votive (we recommend 3-5 votives per table if used).
12. Do I need to place my own party favors and place cards, etc.?
The staff at The Phoenix would be happy to place your party favors, place cards, menu cards and other similar items at no charge to you. We will schedule an appointment with you to store any of these items on Tuesday prior to your reception.
13. What time can my Florist, Cake Bakery, or other vendors get in to the room to deliver or set-up?
The Phoenix will work directly with your vendors, the week of your wedding to coordinate their delivery times.
14. Can you recommend vendors that have worked at The Phoenix?
We would be happy to recommend vendors that have worked at The Phoenix. We highly recommend that you interview at least three companies for each vendor that you will be hiring for your special day. We do not have limitations as to which vendors you choose. We do require to have contact information for your vendors.
15. May I have photos taken on the Staircase?
If you are planning a reception at The Phoenix there is no charge to have photos taken on the Staircase. If you are not planning a function at The Phoenix and wish to have photos taken on the staircase, there will be a rental fee.
16. Will there be other functions in the building besides my wedding?
The Phoenix houses a Public Restaurant open Wednesday through Saturday beginning at 5:00pm. There are often other events in the building as well. We have proper signage posted to assist guests in locating their event.
17. Is the Phoenix handicap accessible?
Yes, The Phoenix is handicap accessible; please note we have an elevator at the 9th St. entrance.
18. Where do my guests park?
We can offer valet parking on Wednesday through Saturday nights, beginning at 5:00pm. Cost is $5. Also, we are located directly next door to The Garfield Garage. This Garage is managed by the City of Cincinnati.
19. What does parking cost?
Hosted parking for your event is available through Moxie Curve Valet at (513)503-9825. In the public garage, most Saturdays, and evenings after 5:00pm, have a flat rate of $1.00 per vehicle. The garage will require a $5.00 flat rate for Special Events or Downtown Festivals. You may choose to host this charge for your guests by contacting the garage directly at (513)352-1902. Saturday evenings the Garage closes at 1:00am. Your guests may still exit the garage after 1:00am, but the cost will be $5.00 per vehicle. (Some Holidays the Garage is closed). Street parking and open-air lots are nearby.
20. What is required to book a date at The Phoenix?
You will first need to request a contract. The contract will state your food and beverage minimum. It will also state your first deposit. You will have two weeks to send in the signed contract with first deposit.
21. What is your policy for holding space?
We do allow a pencil hold for up to 2 weeks. If someone is holding space on a date that you are considering, they will have the first right of refusal.
22. How do I request to hold space?
If you are interested in holding space, please contact one of our event coordinators. You will be allowed to hold the space for 1 week, if we do not hear from you at the conclusion of the week, the space will be released. We will contact you if someone else becomes interested in the space and you will have 24 hours to respond or we will release the space.
23. What is a Food & Beverage Minimum?
The Food and Beverage Minimum is the minimum which must be spent in Food and Beverage only, before Gratuity and Tax is applied.
24. What if I am not meeting my Food & Beverage Minimum with my chosen menu?
You are required to spend the amount of the food and beverage minimum in food and beverage before 20% Gratuity and 7% Sales Tax is applied or a room charge will incur. The room charge will then be the difference between the Food and Beverage minimum and the actual food and beverage total.
25. What may I add to make sure I meet my Food and Beverage minimum?
1. Extra hours of bar at $3.25++ per person, per hour
2. Champagne at $20.00++ per bottle (we average 7 pours per bottle)
3. Wine with dinner at $20.00++ per bottle (We average 5 pours per bottle)
4. A late evening Snack Station
(For additional suggestions please contact your event coordinator)
26. What is the next step after booking the Ballroom?
Once you have contracted a Ballroom at The Phoenix one of our Event Coordinators will contact you to schedule a conference call or meeting to finalize details for your event.
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